Guest Experience Lead — Flexible Hours & Growth

McDonald’s; Happy Valley (OR); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Paid leave

Tuition reimbursement

Training opportunities

Direct deposit

401k plan

Medical benefits

Job summary

McDonald’s is hiring for a Guest Experience Lead in Oregon. The role offers flexible scheduling and competitive pay between $15.50 and $17.62 per hour, plus benefits such as free meals and employee discounts.

You will lead guest experiences, resolve concerns, and collaborate with the team to maintain a welcoming restaurant environment. Ideal candidates demonstrate hospitality, a customer-first mindset, and strong communication skills, with a desire to learn and grow within the company.

Qualifications

• A humble and hospitable demeanor.
• Passion for helping and serving others (customers and fellow team members).
• A desire to learn and grow.
• The ability to communicate effectively and anticipate customer needs.

Responsibilities

• Lead the experience: Check in with guests and ensure they are enjoying themselves.
• Be the solution: Handle guest concerns and resolve to their satisfaction.
• Understand that teamwork is key: Work with your team to maintain a welcoming, friendly environment.
• Be in the know: Explain promotions and McDonald’s App benefits.

Skills

Hospitality

Customer service

Communication

Teamwork

Job description

McDonald’s is hiring for a Guest Experience Lead in Oregon. The role offers flexible scheduling and competitive pay between $15.50 and $17.62 per hour, plus benefits such as free meals and employee discounts.

You will lead guest experiences, resolve concerns, and collaborate with the team to maintain a welcoming restaurant environment. Ideal candidates demonstrate hospitality, a customer-first mindset, and strong communication skills, with a desire to learn and grow within the company.