Guest Experience Lead – Flexible Hours & Growth

McDonald's; Milan (IL); Vor Ort; USD 17.000 - 25.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Medical, dental and vision coverage

401k with matching contributions

Paid time off equal to 2% of gross

Education through Archways to Oppor­t­

Discount programs

Free meals / meal discounts

Zusammenfassung

McDonald’s Guest Experience Leader roles in the United States offer opportunities to create positive moments for guests in a fast-paced restaurant environment. You will interact with customers, assist with ordering, and help ensure a smooth guest experience from start to finish.

The role emphasizes an outgoing attitude, willingness to learn, and the ability to work between 8am and 8pm in a team setting. 16 years of age or older is required for positions at corporate-owned restaurants.

Qualifikationen

• Excellent guest service skills and a friendly attitude.
• Ability to assist guests with ordering and using kiosks.
• Willingness to learn and grow in a fast-paced team environment.

Aufgaben

• Greet guests and assist with ordering.
• Help guests navigate ordering kiosks.
• Assist guests to ensure satisfaction and address concerns.
• Check in with guests after they receive food.
• Offer kid treats and communicate feedback to the team.
• Collaborate with restaurant team to improve service.

Kenntnisse

Guest service

Communication

Kiosk support

Team collaboration

Customer care

Jobbeschreibung

McDonald’s Guest Experience Leader roles in the United States offer opportunities to create positive moments for guests in a fast-paced restaurant environment. You will interact with customers, assist with ordering, and help ensure a smooth guest experience from start to finish.

The role emphasizes an outgoing attitude, willingness to learn, and the ability to work between 8am and 8pm in a team setting. 16 years of age or older is required for positions at corporate-owned restaurants.