Guest Experience Lead - Flexible Hours & Growth

McDonald's; Irvington (NJ); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Competitive pay

Medical, dental and vision coverage

401k with matching

Paid time off equals 2% of gross

Unpaid Leaves of Absence

Archways to Opportunity education

Discount programs

Free meals / meal discounts

Job summary

McDonald's is seeking a Guest Experience Leader in a corporate-owned restaurant to deliver friendly service and create feel-good moments for guests. The role supports ordering, kiosk assistance, and proactive guest care in a fast-paced team setting.

The position emphasizes an outstanding attitude, willingness to learn, and flexibility to work between 8am and 8pm, with opportunities for growth and benefits.

Qualifications

• Outstanding attitude and willingness to learn and grow.
• Capable of excelling in a fast-paced, team environment.
• Deliver friendly service and handle guest needs effectively.

Responsibilities

• Greet guests and assist with order taking.
• Help guests with ordering kiosks and support as needed.
• Ensure guest satisfaction and address concerns promptly.
• Coordinate with restaurant team to relay feedback and improve service.
• Support daily operations during peak hours and promote upselling.

Skills

Customer service

Communication

Guest interaction

Teamwork

Flexible schedule

Job description

McDonald's is seeking a Guest Experience Leader in a corporate-owned restaurant to deliver friendly service and create feel-good moments for guests. The role supports ordering, kiosk assistance, and proactive guest care in a fast-paced team setting.

The position emphasizes an outstanding attitude, willingness to learn, and flexibility to work between 8am and 8pm, with opportunities for growth and benefits.