Guest Experience Lead - Flexible Hours & Growth

McDonald's Restaurants Limited; Eastland (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Health benefits

401k matching

Paid time off

Education assistance

Discount programs

Free meals

Job summary

McDonald’s Guest Experience Leader position offers flexible hours in a fast-paced restaurant environment. You will greet guests, assist with ordering, and help customers use self-serve kiosks while maintaining a friendly, efficient service standard. Training is provided to support your growth and teamwork.

Opportunities include benefits such as competitive pay, health coverage options, and education assistance. Minimum age is 16, with a chance to build skills and progress within the team.

Qualifications

• Greeting guests and communicating with them while ordering.
• Assisting guests with using ordering kiosks.
• Providing extra help to customers as needed.
• Checking guest satisfaction after meals and offering further assistance.
• Ensuring kids receive a kid treat and addressing concerns.
• Communicating feedback to the restaurant team.

Responsibilities

• Greet guests and assist with ordering.
• Help guests use kiosks and navigate the menu.
• Support customers who need extra help.
• Check in with guests after they receive their order.
• Make sure kids receive a kid's treat when appropriate.
• Handle concerns and resolve issues.
• Share feedback and ideas with the team to improve service.

Skills

Customer service

Guest interaction

Teamwork

Communication

Education

High school diploma or equivalent

Tools

POS system

Job description

McDonald’s Guest Experience Leader position offers flexible hours in a fast-paced restaurant environment. You will greet guests, assist with ordering, and help customers use self-serve kiosks while maintaining a friendly, efficient service standard. Training is provided to support your growth and teamwork.

Opportunities include benefits such as competitive pay, health coverage options, and education assistance. Minimum age is 16, with a chance to build skills and progress within the team.