Guest Experience Lead — Flexible Hours & Benefits

McDonald's Restaurants Limited; Raymondville (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Health benefits

401k with matching

Paid time off

Education assistance

Discount programs

Free meals

Job summary

McDonald's Guest Experience Leaders in our restaurant work between 8am and 8pm, greeting guests, helping with kiosks, and ensuring satisfaction. You’ll be part of a fast-paced team that delivers a positive experience for every guest.

We offer opportunities to learn and grow, with benefits including health and education programs, 401(k) matching, and free meals. You’ll join a supportive environment that values energy and service.

Qualifications

• Part-time role in a fast-paced restaurant environment.
• Must be 16 years of age or older.
• Ability to create positive guest experiences and handle feedback.

Responsibilities

• Greet guests and communicate with them while ordering.
• Assist guests with using the ordering kiosks.
• Provide extra help to those in need.
• Check with guests after meals to ensure satisfaction.
• Ensure kids receive a kid treat.
• Address guest concerns and escalate when needed.
• Collaborate with restaurant team to relay feedback and recommendations.

Skills

Guest service

Communication

Teamwork

Ordering kiosks

Tools

Ordering kiosks

Job description

McDonald's Guest Experience Leaders in our restaurant work between 8am and 8pm, greeting guests, helping with kiosks, and ensuring satisfaction. You’ll be part of a fast-paced team that delivers a positive experience for every guest.

We offer opportunities to learn and grow, with benefits including health and education programs, 401(k) matching, and free meals. You’ll join a supportive environment that values energy and service.