Guest Experience Lead – Flexible Front Desk

Ontario Trillium Foundation; Colorado Springs (CO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Supportive team environment

Opportunity for advancement

Job summary

Ontario Trillium Foundation in Colorado Springs is seeking a friendly Front Desk Agent to join our busy hotel team. You will warmly greet guests, manage check-ins and check-outs, handle reservations, and respond promptly to questions to ensure a smooth stay.

This role offers competitive pay, flexible scheduling, a supportive team, and opportunities for advancement in a fast-paced hospitality environment. If you enjoy helping guests and coordinating with housekeeping and maintenance, this is a

Responsibilities

• Greet and assist guests during arrival and departure
• Process payments and issue room keys
• Respond promptly to guest questions and concerns
• Coordinate with housekeeping and maintenance
• Maintain accurate reservation records

Job description

Ontario Trillium Foundation in Colorado Springs is seeking a friendly Front Desk Agent to join our busy hotel team. You will warmly greet guests, manage check-ins and check-outs, handle reservations, and respond promptly to questions to ensure a smooth stay.

This role offers competitive pay, flexible scheduling, a supportive team, and opportunities for advancement in a fast-paced hospitality environment. If you enjoy helping guests and coordinating with housekeeping and maintenance, this is a