Guest Experience Lead, Dining Services (Full-Time)

Nexdine Llc; Goshen (IN); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Company-Paid Life Insurance

401(k) Savings Plan

Paid Time Off: Vacation, Holiday, Sick

Employee Assistance Program (EAP)

Career Growth Opportunities

Job summary

Nexdine Llc is seeking a Guest Experience Ambassador in Goshen, IN to deliver a best-in-class dining experience for residents, colleagues, and guests. This full-time role supports the Director of Dining Services and involves serving meals, explaining menus, and ensuring dietary requirements are met.

The position requires prior food service and customer service experience, with a focus on hospitality, teamwork, and exemplary service in a kitchen/dining environment.

Qualifications

• High school diploma or equivalent is required.
• Previous experience in food service is required.
• Previous customer service experience is required.

Responsibilities

• Provide best-in-class dining experience to residents, colleagues and guests.
• Lead service of food or beverages and accommodate special diets.
• Engage with residents to obtain orders and explain menu items.
• Ensure residents are satisfied and communicate issues to supervisor.
• Stock service areas with supplies and assist in setup/breakdown of meals.
• Perform cleaning duties and assist culinary staff as needed.

Skills

Customer service

Food service

Hospitality

Communication

Education

High school diploma or equivalent

Tools

Kitchen equipment

Job description

Nexdine Llc is seeking a Guest Experience Ambassador in Goshen, IN to deliver a best-in-class dining experience for residents, colleagues, and guests. This full-time role supports the Director of Dining Services and involves serving meals, explaining menus, and ensuring dietary requirements are met.

The position requires prior food service and customer service experience, with a focus on hospitality, teamwork, and exemplary service in a kitchen/dining environment.