Guest Experience Lead - Baby Apparel

Carter's, Inc.; San Bernardino (CA); Sur place; USD 21 000 - 24 000; Plein temps

Avantages offerts par ce poste

30% employee discount

Training and development

GED/tuition-free program

Résumé du poste

Carter's is seeking a Sales Associate in California to be the first face of the brand for growing families. You’ll greet customers, explain product features, and help parents plan for everyday moments with our baby essentials.

In a fast-paced retail environment you’ll resolve issues, support omnichannel shopping, process transactions at the register, and keep the floor stocked and welcoming. This role emphasizes service, teamwork, and flexibility.

Qualifications

• Strong customer service and engagement skills.
• Effective verbal and written communication.
• Ability to multitask in a busy retail setting.
• Positive and solutions-oriented mindset.

Responsabilités

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Connaissances

Customer service

Communication skills

Multitasking

Verbal communication

Description du poste

Carter's is seeking a Sales Associate in California to be the first face of the brand for growing families. You’ll greet customers, explain product features, and help parents plan for everyday moments with our baby essentials.

In a fast-paced retail environment you’ll resolve issues, support omnichannel shopping, process transactions at the register, and keep the floor stocked and welcoming. This role emphasizes service, teamwork, and flexibility.