Guest Experience Lead — 3-Month Contract (Retail)

lululemon; Jackson (MS); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Paid time off

Employee discount

Fitness & yoga classes

Retirement plan matching

Job summary

lululemon is seeking a Guest Experience Lead to join our store leadership team in Jackson, MS. You will drive guest experience and sales by delivering technical product education, coaching team members, and ensuring floor readiness. You will act as Supervisor on Duty and contribute to hiring and performance feedback.

The role emphasizes inclusive leadership, collaboration, and maintaining an engaging store environment while meeting daily targets.

Qualifications

• 1 year retail or customer experience.
• Some experience in leading, mentoring, or delegating with others.
• Education: High school diploma/GED/equivalent, or above.

Responsibilities

• Lead from the floor to deliver exceptional guest experiences.
• Provide technical product education and support when needed.
• Oversee store operations and scheduling as Supervisor on Duty (SOD).
• Participate in hiring, onboarding, and coaching of team members.
• Foster an inclusive, fun, productive work environment.

Skills

Retail experience

Leadership

Guest experience

Communication

Team mentoring

Adaptability

Education

High school diploma/GED

Job description

lululemon is seeking a Guest Experience Lead to join our store leadership team in Jackson, MS. You will drive guest experience and sales by delivering technical product education, coaching team members, and ensuring floor readiness. You will act as Supervisor on Duty and contribute to hiring and performance feedback.

The role emphasizes inclusive leadership, collaboration, and maintaining an engaging store environment while meeting daily targets.