Guest Experience & Kitchen Support Associate

CP11 University of New Hampshire; Durham (NH); On-site; USD 17,000 - 29,000; Full time

Job summary

The University of New Hampshire in Durham is seeking a Hospitality Associate to support food and beverage production, service, and guest operations within UNH Hospitality Services. Responsibilities include preparing and presenting menu items, operating kitchen and POS equipment, and ensuring cleanliness and safety to deliver a positive guest experience.

The role emphasizes teamwork, training of student staff, and adherence to standards, with flex schedules that may include nights or weekends.

Qualifications

• Minimum 1 year experience in food service or related environment.

Responsibilities

• Food & Beverage Service Operations: Prepare, present, and serve food and beverage offerings according to recipes and cycle menus; operate kitchen, service, and POS equipment; maintain presentation and service standards.
• Guest Experience & Quality Control: Provide superior guest service in dining areas; monitor product quality and sanitation; relay feedback to supervisors; resolve issues professionally.
• Sanitation, Safety & Compliance: Maintain cleanliness and sanitation; comply with health codes and standards; report safety concerns; wear PPE when required.
• Training & Team Support: Participate in onboarding and training of team members; assist student staff; promote respectful, collaborative environment.
• Records, Flexibility & Additional Duties: Maintain records (counts, temps, waste); report equipment issues; adapt to changes and support nights/weekends.

Skills

Food service techniques

Sanitation & safety

Guest service excellence

Multitasking

Equipment operation

Communication

Teamwork

Diversity & inclusion

Flexibility in schedule

Attention to cleanliness

Tools

POS systems

Job description

The University of New Hampshire in Durham is seeking a Hospitality Associate to support food and beverage production, service, and guest operations within UNH Hospitality Services. Responsibilities include preparing and presenting menu items, operating kitchen and POS equipment, and ensuring cleanliness and safety to deliver a positive guest experience.

The role emphasizes teamwork, training of student staff, and adherence to standards, with flex schedules that may include nights or weekends.