Guest Experience Inspector — Housekeeping & QA

Golden Entertainment, Inc.; Las Vegas (NV); On-site; USD 32,000 - 45,000; Full time

Job summary

Arizona Charlie's, LLC is seeking a Housekeeping Inspector to maintain cleanliness, safety, and presentation across the property. Your attention to detail will impact guest experience and uphold the property's reputation.

The role includes leading pre-shift meetings, inspecting rooms, managing supplies, and ensuring compliance with gaming laws and internal controls. This position requires strong communication and teamwork in a fast-paced hospitality setting.

Qualifications

• Clear written and spoken English.
• Ability to follow procedures and safety guidelines.

Responsibilities

• Provide timely and courteous guest service consistent with the company's guest service culture.
• Train Guest Room Attendants, House Persons, and Utility Porters on housekeeping procedures, chemical safety, and proper equipment usage.
• Conduct daily inspections to ensure guest rooms and public areas meet cleanliness and sanitation standards.
• Lead pre-shift meetings to communicate expectations and daily priorities to housekeeping staff.
• Monitor supply inventories, control usage, and ensure proper storage and reporting of materials.
• Oversee equipment usage and cleanliness, and coordinate maintenance requests for furnishings, fixtures, and machinery.
• Prepare daily inspection reports and maintain cleaning schedules.
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position.
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards.
• Perform other duties as assigned

Skills

Communication skills

Teamwork

Attention to detail

Safety-conscious

Education

High School Diploma or equivalent

Job description

Arizona Charlie's, LLC is seeking a Housekeeping Inspector to maintain cleanliness, safety, and presentation across the property. Your attention to detail will impact guest experience and uphold the property's reputation.

The role includes leading pre-shift meetings, inspecting rooms, managing supplies, and ensuring compliance with gaming laws and internal controls. This position requires strong communication and teamwork in a fast-paced hospitality setting.