Guest-Experience Ice Cream Crew Member

Baskin Robbins; Oxnard (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

Flexible scheduling

Growth opportunities

Job summary

Baskin Robbins in Oxnard, CA is hiring a Crew Member to deliver friendly customer service, operate the POS, and help with store duties. You will engage guests with a smile, upsell promotions, and maintain a clean, welcoming shop.

Ideal candidates have prior customer service experience, strong communication, and are reliable in a fast-paced setting. Bilingual English/Spanish is a plus and 18+ years old are welcome to apply.

Qualifications

• Previous customer service experience preferred.
• Strong communication and problem-solving skills.
• Must be reliable and able to work in a fast-paced environment.
• Bilingual English/Spanish is a plus.
• Must be at least 18 years old.

Responsibilities

• Provide excellent customer service with a smile.
• Upsell products and promotions to increase sales.
• Professionally handle and de-escalate customer complaints.
• Operate the POS system and handle cash/credit transactions accurately.
• Maintain a clean and welcoming store environment.
• Assist with restocking, prepping, and general store duties.

Skills

Customer service

Communication

Upselling

Problem-solving

Reliability

Bilingual English/Spanish

Job description

Baskin Robbins in Oxnard, CA is hiring a Crew Member to deliver friendly customer service, operate the POS, and help with store duties. You will engage guests with a smile, upsell promotions, and maintain a clean, welcoming shop.

Ideal candidates have prior customer service experience, strong communication, and are reliable in a fast-paced setting. Bilingual English/Spanish is a plus and 18+ years old are welcome to apply.