Guest Experience Crew Member

Baskin-Robbins; Monroe (CT); On-site; USD 17,000 - 22,000; Full time

Job summary

Baskin-Robbins is seeking crew members to deliver friendly guest experiences in a fast-paced, team-based shop. You will prepare products according to brand standards, welcome guests with enthusiasm, and help ensure every visit is a reason to return.

Key duties include providing great guest service, processing POS transactions accurately, following safety and sanitation guidelines, maintaining a clean work area, and supporting brand initiatives and promotions.

Qualifications

• Deliver friendly guest service in a fast-paced setting.
• Follow brand standards, recipes, and systems to ensure consistency.
• Maintain clean, neat work areas and adhere to safety guidelines.
• Learn and perform multiple tasks as part of a team.

Responsibilities

• Work well with others and communicate with team members.
• Provide great guest service and respond to coaching.
• Handle POS transactions and payments with accuracy.
• Prepare and deliver products according to brand standards.
• Maintain a clean and safe work environment.

Skills

Teamwork

Communication

Multitasking

Guest service

Cash handling

Brand standards

Food safety

Cleaning

Tools

POS system

Job description

Baskin-Robbins is seeking crew members to deliver friendly guest experiences in a fast-paced, team-based shop. You will prepare products according to brand standards, welcome guests with enthusiasm, and help ensure every visit is a reason to return.

Key duties include providing great guest service, processing POS transactions accurately, following safety and sanitation guidelines, maintaining a clean work area, and supporting brand initiatives and promotions.