Guest Experience Crew Member

Baskin-Robbins; South Riding (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Baskin-Robbins is hiring a Crew Member to deliver friendly guest experiences in a fast-paced environment. You will follow operational and quality standards and work as part of a team to meet guests’ needs while keeping the store clean and welcoming.

As a Crew Member, you will assist with basic tasks, take orders, handle payments with accuracy, follow brand standards, and participate in store routines to ensure every guest leaves satisfied.

Qualifications

• Fluent in English.
• Basic computer skills.
• Capable of counting money and making change.

Responsibilities

• Provide guest service
• Resolve guest issues
• Follow Brand standards, recipes and systems
• Follow safety, food safety and sanitation guidelines; comply with all applicable laws
• Maintain clean and neat work environment
• Execute restaurant standards and marketing initiatives
• Handle POS transactions and payments with accuracy
• Prepare and deliver all products according to Brand standards

Skills

Fluent in English

Basic computer skills

Money handling

Job description

Baskin-Robbins is hiring a Crew Member to deliver friendly guest experiences in a fast-paced environment. You will follow operational and quality standards and work as part of a team to meet guests’ needs while keeping the store clean and welcoming.

As a Crew Member, you will assist with basic tasks, take orders, handle payments with accuracy, follow brand standards, and participate in store routines to ensure every guest leaves satisfied.