Guest Experience Houseperson

Courtyard; Columbus (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health & Wellness

Paid Time Off (PTO)

401(k) Retirement Plan

Basic Life Insurance & AD&D

Job summary

Ivy Hospitality in Columbus, OH is seeking a Houseperson to support our housekeeping team in maintaining clean, welcoming spaces for guests and staff. The role includes stocking supplies, delivering amenities, and aiding with guest needs to ensure smooth room turnover.

Candidates should be able to lift and stand for long periods and communicate professionally with guests. We offer a comprehensive benefits package, including health coverage and a 401(k), and a commitment to work-life balance.

Qualifications

• High school diploma or equivalent; preferred but not required.
• Prior housekeeping or hospitality experience preferred but not required.
• Physical ability to stand, lift, bend, and push heavy carts.
• Strong communication skills and professional guest interaction.
• Flexible to work weekends and holidays as needed.

Responsibilities

• Maintain the cleanliness and organization of public areas (lobbies, hallways, restrooms).
• Deliver linens, supplies, and amenities to housekeeping staff promptly.
• Assist guests with requests and respond courteously.
• Restock carts and storage areas with necessary supplies.
• Follow safety and security procedures and report hazards.
• Support daily hotel operations and participate in team meetings.

Skills

Strong communication

Physical stamina

Flexible shifts

Guest service

Education

High school diploma or equivalent

Job description

Ivy Hospitality in Columbus, OH is seeking a Houseperson to support our housekeeping team in maintaining clean, welcoming spaces for guests and staff. The role includes stocking supplies, delivering amenities, and aiding with guest needs to ensure smooth room turnover.

Candidates should be able to lift and stand for long periods and communicate professionally with guests. We offer a comprehensive benefits package, including health coverage and a 401(k), and a commitment to work-life balance.