Guest Experience Housekeeping Runner

HHM Hotels; Orlando (FL); On-site; USD 24,000 - 32,000; Full time

Job summary

HHM Hotels in Orlando, FL is seeking a Housekeeping Runner to fulfill guest requests with care and assist housekeeping by handling linen and trash removal while maintaining presentation.

As a member of HHM Hotels, you will contribute to a smooth guest experience, support daily operations, and have potential career growth from Housekeeping Runner to Supervisor through hands-on teamwork and reliability.

Qualifications

• Must be able to communicate in written and verbal form in English.
• Excellent organizational skills.

Responsibilities

• Report to the Housekeeping Office and PBX team at start of shift.
• Fulfill and deliver guest requests with proper presentation.
• Inventory and maintain cleanliness of linen closets and trash.
• Resupply guest room supplies in the linen closet daily.
• Assist guests when requested or needed.
• Report maintenance deficiencies to housekeeping.
• Use and maintain equipment and supplies properly.
• Keep storage closets clean and neat daily.
• Respond to hotel emergencies or safety situations.
• Deliver guest request items promptly and mark them complete.
• Report to work in proper uniform and uphold appearance standards.
• Collect trash from areas throughout the property and dispose accordingly.
• Maintain a positive, friendly guest experience.
• Follow EarthView sustainability guidelines.

Skills

Excellent organizational skills

English communication

Job description

HHM Hotels in Orlando, FL is seeking a Housekeeping Runner to fulfill guest requests with care and assist housekeeping by handling linen and trash removal while maintaining presentation.

As a member of HHM Hotels, you will contribute to a smooth guest experience, support daily operations, and have potential career growth from Housekeeping Runner to Supervisor through hands-on teamwork and reliability.