Guest Experience Housekeeper

Mcr-Hotels; Dunn (NC); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

The Housekeeper at Hampton Inn Dunn is responsible for cleaning and preparing guest rooms, hallways, and public areas, ensuring cleanliness and organization. Duties include stock stocking, attending stand-up, and supporting with cleaning projects as needed.

Must be 18 or older, with a positive attitude and ability to follow guidelines, handling high-paced environments and guest interactions professionally.

Qualifikationen

• Experience in a hospitality, service, consumer-facing franchise or related field preferred.
• Can-Do Attitude: Must have a positive attitude and willingness to learn.
• Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
• Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
• Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
• Communication Skills: Must be able to convey information and ideas clearly.
• Hospitality and Guest Service: Must have a desire to serve all guests.
• Age Requirement: Must be 18 years of age or older to perform this job.
• Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
• Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor.Neverwork while off the clock.
• Breaks: Clock in/out for breaks at the designated time on your schedule.
• Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.

Aufgaben

• Pre-Cleaning and Stocking: Complete all pre-cleaning duties including stocking room supplies and tools on assigned work cart and attending morning stand-up.
• Clean and Stock Rooms: Thoroughly clean and restock the required number of guest rooms as assigned per shift.
• Additional Cleaning Projects: As assigned by supervisor, in storage rooms, public spaces, guest laundry, or room deep cleaning activities.

Jobbeschreibung

The Housekeeper at Hampton Inn Dunn is responsible for cleaning and preparing guest rooms, hallways, and public areas, ensuring cleanliness and organization. Duties include stock stocking, attending stand-up, and supporting with cleaning projects as needed.

Must be 18 or older, with a positive attitude and ability to follow guidelines, handling high-paced environments and guest interactions professionally.