Guest-First Hotel Housekeeper

mcrhotels.com; Concord (NC); On-site; USD 26,000 - 32,000; Full time

Job summary

Hampton Inn Concord/Kannapolis is seeking a Housekeeper to clean guest rooms, hallways and public areas, ensuring spotless spaces and guest comfort.

You will greet guests, use their names when possible, maintain up-to-date knowledge of hotel amenities, and pitch in with cleaning as needed.

The role requires a positive attitude, the ability to follow guidelines, handle pace and pressure, and a flexible schedule including evenings and weekends.

Qualifications

• Experience in a hospitality, service, consumer-facing sector preferred.
• Can-Do Attitude: positive mindset and willingness to learn.
• Ability to follow guidelines and procedures.
• Handle pace and pressure in busy environments.
• Listening, conflict resolution, and communication skills.
• Hospitality and guest service mindset.
• Must be 18 years or older to perform this job.
• Varied schedule including evenings, nights, weekends, and holidays.

Responsibilities

• Greet guests and provide friendly service.
• Use guests' names to welcome them when possible.
• Maintain knowledge of hotel features and amenities.
• Support events and hotel activities as needed.
• Understand and use technology relevant to the role.
• Answer calls with a friendly, professional greeting.
• Clean guest rooms and public spaces as assigned.
• Stock rooms and handle pre-cleaning tasks.

Skills

Hospitality experience

Positive attitude

Communication skills

Ability to follow guidelines

Schedule flexibility

Punctual clock-in/clock-out

Job description

Hampton Inn Concord/Kannapolis is seeking a Housekeeper to clean guest rooms, hallways and public areas, ensuring spotless spaces and guest comfort.

You will greet guests, use their names when possible, maintain up-to-date knowledge of hotel amenities, and pitch in with cleaning as needed.

The role requires a positive attitude, the ability to follow guidelines, handle pace and pressure, and a flexible schedule including evenings and weekends.