Housekeeper

Mountainlovers; Northern (KY); Hybrid; USD 22,000 - 28,000; Full time

Job summary

Mountainlovers is hiring a detail-oriented housekeeper to maintain guest rooms and common areas with a 5-star service mindset. The position emphasizes quality, teamwork, and a strong work ethic, with salary paid hourly between $16.00 and $20.00 based on experience and skills.

The role requires attendance at daily line-ups, handling turnovers, and restocking amenities, while ensuring compliance with all policies and delivering exceptional guest experiences.

Qualifications

• Detail-oriented in cleaning tasks and guest interactions.
• Experience helpful but not required; emphasis on work ethic and quality.

Responsibilities

• Must be detail-oriented in all cleaning aspects
• Load supplies for the day
• Attend line-up each morning to receive room assignments
• Perform Make-ups, Turn-overs, and Turndowns in the given time frame
• Maintain the cleanliness and presentation of all common areas
• Bring laundry to the service center for pick up by the laundry facility
• Restock all housekeeping closets on the property with amenities and linens as necessary
• Clean and maintain the Service Center, Operations Center, and other office areas, including bathrooms and break rooms
• Clean out golf carts at the end of the shift and plug them into the charger to be prepared for the next shift
• Notify Maintenance and Design departments about room issues immediately
• Take lost and found items from the vacant room to the front desk and notify the manager when items are found

Skills

Detail-oriented

Effective communication

Teamwork

Education

High School Diploma or equivalent

Job description

Pay Range: $16.00–$20.00 per hour. Starting compensation will be determined based on experience, skills, and other job-related factors.

Are you detail-oriented, even when no one’s looking? We are expanding our award-winning accommodations team and now hiring housekeepers with a proven work ethic and a passion for excellence. Commitment to quality and enthusiastic attitude are more important than experience. The Housekeeping role is a labor-intensive and fast-paced position that is responsible for the cleaning of all guest rooms and common areas on the property. The housekeeping staff is also responsible for complying with guest requests and assisting other departments when requested to ensure 5-star service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Must be detail-oriented in all cleaning aspects
• Load supplies for the day
• Attend line-up each morning to receive room assignments
• Perform Make-ups, Turn-overs, and Turndowns in the given time frame
• Maintain the cleanliness and presentation of all common areas
• Bring laundry to the service center for pick up by the laundry facility
• Restock all housekeeping closets on the property with amenities and linens as necessary
• Clean and maintain the Service Center, Operations Center, and other office areas, including bathrooms and break rooms
• Clean out golf carts at the end of the shift and plug them into the charger to be prepared for the next shift
• Notify Maintenance and Design departments about room issues immediately
• Take lost and found items from the vacant room to the front desk and notify the manager when items are found

Must comply with all company policies and procedures. To perform the essential functions of this position, regular and consistent attendance is required. Must be able to work well with other Team Members, Managers, and interact with our guests.

SUPERVISORY RESPONSIBILITIES

• None

EDUCATION and/or EXPERIENCE

• High School Diploma or equivalent required
• Some cleaning experience preferred

LANGUAGE SKILLS

• Must be able to communicate effectively with guests, managers, and team members

MATHEMATICAL SKILLS

• Basic knowledge and understanding of math

REASONING ABILITY

• Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals

PHYSICAL DEMANDS

• Very physical work, constantly moving around, must be able to stand for long periods
• Must be able to get on hands and knees to scrub floors
• Must be able to lift up to 30 lbs.
• Must be able to operate a company vehicle or golf cart
• Repeatedly going up and down flights of stairs
• Must be able to work around cleaning supplies/chemicals

WORK ENVIRONMENT

• Working in guest rooms and common areas of the property
• May occasionally be asked to go outside in all weather conditions

Additional Postings available from High Hampton Inn