Guest Experience House Attendant

Highgate; Laredo (TX); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) retirement plan

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program

Tuition reimbursement

Paid jury duty leave

Résumé du poste

Highgate Hotels in Laredo is looking for a dedicated House Attendant to maintain cleanliness in all assigned areas and assist with guest services, including delivering items to guestrooms and supporting express checkout tasks.

This on-site position requires physical stamina, the ability to lift and stand for long periods, and strong communication with guests and staff. A competitive benefits package accompanies full-time employment.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Responsabilités

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed.
• Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
• Handle items for "Lost and Found" according to hotel standards.
• Clean guestrooms as needed.
• Have knowledge of and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in proper area.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.

Formation

High School diploma or equivalent

Description du poste

Highgate Hotels in Laredo is looking for a dedicated House Attendant to maintain cleanliness in all assigned areas and assist with guest services, including delivering items to guestrooms and supporting express checkout tasks.

This on-site position requires physical stamina, the ability to lift and stand for long periods, and strong communication with guests and staff. A competitive benefits package accompanies full-time employment.