Guest Experience Hotel Housekeeper

Extended Stay America; Ormond Beach (FL); On-site; USD 23,000 - 29,000; Full time

Job summary

Extended Stay America in Ormond Beach, FL is seeking a meticulous Housekeeper to clean guest rooms in line with brand standards. You will maintain carts, assist with laundry, and promptly report issues to the front desk while delivering a welcoming guest experience.

Responsibilities include stocking supplies, adhering to safety guidelines, completing training, and performing additional duties as assigned by management to ensure hotel cleanliness and guest satisfaction.

Qualifications

• Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff.
• Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations.
• Apply good judgment at all times.

Responsibilities

• Clean assigned guest rooms according to company standards and procedures.
• Maintain housekeeping carts, cart rooms and laundry areas to company standards.
• Stock carts and cart rooms as directed by management.
• Report maintenance issues directly to the front desk and/or manager on duty.
• Report any remaining guest property in check-out rooms to the front desk and manager on duty.
• Assist and provide reasonable accommodation in response to guest requests whenever possible and practical.
• Comply with safety and security policies and procedures.
• Complete all required Extended Stay University training.

Skills

Effective communication

Adherence to guidelines

Good judgment

Job description

Extended Stay America in Ormond Beach, FL is seeking a meticulous Housekeeper to clean guest rooms in line with brand standards. You will maintain carts, assist with laundry, and promptly report issues to the front desk while delivering a welcoming guest experience.

Responsibilities include stocking supplies, adhering to safety guidelines, completing training, and performing additional duties as assigned by management to ensure hotel cleanliness and guest satisfaction.