Guest Experience Host: Welcoming Guests & Seating

SSP Deutschland GmbH; Seattle, Northern (WA, KY); Hybrid; USD 21,000 - 29,000; Full time

Benefits offered by this job

Meal discount

SSP 401(k) plan with Employer Matching

Pension plan

8 Paid Holidays

Paid Sick Leave

Medical benefits

Dental and Vision coverage

Employee Assistance Program

Job summary

SSP America is seeking a Host/Hostess in Seattle to warmly greet guests, seat them promptly, and ensure a seamless dining flow. You will assist guests with children and special needs, present menus, and relay requests to servers.

Strong English communication and basic math for cash handling are essential. You will contribute to a positive guest experience by maintaining cleanliness, guiding guests through the dining area, and ensuring satisfaction with every visit.

Qualifications

• Minimum 6 months' experience in retail or food service.
• High school diploma preferred.
• Verbal and written communication skills.
• Ability to read, speak, and understand English to take orders.
• Basic math to operate a cash register and handle payments.
• Food handler permit as required by law.
• Assist guests with children and special needs.
• Greet guests and escort to tables; maintain flow.

Responsibilities

• Greet guests courteously and escort to their table.
• Seat guests and manage restaurant flow.
• Assist guests with children and special needs.
• Present menus and answer questions about food and service.
• Inform servers/management of guest needs or problems.
• Clear and reset tables after each course.
• Ensure complete guest satisfaction.
• Thank guests as they leave.

Skills

Customer service

Friendly demeanor

Verbal communication

Written communication

English proficiency

Education

High school diploma

Job description

SSP America is seeking a Host/Hostess in Seattle to warmly greet guests, seat them promptly, and ensure a seamless dining flow. You will assist guests with children and special needs, present menus, and relay requests to servers.

Strong English communication and basic math for cash handling are essential. You will contribute to a positive guest experience by maintaining cleanliness, guiding guests through the dining area, and ensuring satisfaction with every visit.