Guest Experience Host — Immediate Start & Growth

SSP America; Seattle (WA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical benefits for employees working

401(k) plan with Employer Matching

Pension Plan

8 Paid Holidays

Paid Sick Leave

Meal Plan: 50% discount

Paid 30-minute meal break

Job summary

SSP America in Seattle, WA is seeking a friendly Host/Hostess to greet guests warmly, escort them to tables, and maintain a welcoming atmosphere throughout the dining room.

Responsibilities include seating guests, managing flow, assisting guests with needs, presenting menus, relaying special requests to servers, and ensuring complete guest satisfaction; conversational English and basic math for cash handling are required. This role offers an immediate start and opportunities for advancement.

Qualifications

• Making our guests feel at home from the moment they walk in.
• Having warm, friendly smiles.
• Minimum 6 months' experience working in retail or food service environment.
• High school diploma preferred.
• Verbal and written communication.
• Ability to read, speak, and understand the English language in order to communicate with guests and take orders.
• Experience in dealing with problems involving customer service.
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
• Food handlers permit as required by law.

Responsibilities

• Greet all guests in a courteous and professional manner and escort them to their table
• Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
• Assist guests with children and special needs, as required
• Present menus, answer questions and offer suggestions regarding food and service
• Inform servers and management of special needs and/or potential problems with guests
• Clear and reset counters or tables at conclusion of each course
• Ensure complete guest satisfaction
• Thank guests for their patronage upon exiting the restaurant

Skills

Guest experience

Warm welcomes

Customer service

Verbal communication

Reading English

Problem solving

Cash handling

Math skills

Teamwork

Education

High school diploma preferred

Job description

SSP America in Seattle, WA is seeking a friendly Host/Hostess to greet guests warmly, escort them to tables, and maintain a welcoming atmosphere throughout the dining room.

Responsibilities include seating guests, managing flow, assisting guests with needs, presenting menus, relaying special requests to servers, and ensuring complete guest satisfaction; conversational English and basic math for cash handling are required. This role offers an immediate start and opportunities for advancement.