Guest Experience Host – Warm Welcomes & Seating

21c Museum Hotel; Durham (NC); On-site; USD 17,000 - 23,000; Full time

Job summary

21c Museum Hotel in Durham, NC seeks a friendly Restaurant Host to greet guests, seat them, and provide a welcoming first impression. You will interact with guests at the door and on the phone, ensuring smooth seating and attentive service. This role requires a professional appearance and strong English communication.

Qualifications include a High school diploma or equivalent and comfort using OpenTable. Prior guest-service experience is preferred but not required, and punctuality is essential

Qualifications

• High school or equivalent education required.
• Experience with OpenTable preferred.

Responsibilities

• Greets guests at the door and seats them, creating a positive first impression.
• Maintains a calm, friendly demeanor with guests and colleagues throughout shifts.
• Knows the menu basics and can explain appetizers, entrees, and desserts to guests.
• Reports to work on time and prepared for scheduled shifts.
• Keeps the service area clean and organized and fills in for other positions as needed.

Skills

Hospitality

Guest service

Communication

Education

High school diploma or equivalent

Tools

OpenTable

Job description

21c Museum Hotel in Durham, NC seeks a friendly Restaurant Host to greet guests, seat them, and provide a welcoming first impression. You will interact with guests at the door and on the phone, ensuring smooth seating and attentive service. This role requires a professional appearance and strong English communication.

Qualifications include a High school diploma or equivalent and comfort using OpenTable. Prior guest-service experience is preferred but not required, and punctuality is essential