Guest Experience Host: Warm Welcomes & Seamless Seating

Rize---Ironworks; Indianapolis (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

RIZE Ironworks in Indianapolis, IN, is seeking a friendly Host/Hostess to welcome guests, manage the waitlist, and guide them to tables. You will present menus, coordinate with servers, and help create a smooth dining flow in a fast-paced environment.

As a first point of contact, you’ll provide information about the menu, daily specials, and promotions, while maintaining a clean host stand and accurate reservation book.

Qualifications

• Excellent customer service and communication skills.
• Friendly and outgoing personality with a positive attitude.
• Strong organizational and multitasking abilities.
• Ability to remain calm and professional in high-pressure situations.
• Familiarity with reservation systems is a plus; training provided.

Responsibilities

• Guest Greeting and Seating: greet guests and seat them according to charts.
• Reservation Management: take and confirm reservations, maintain the book.
• Guest Assistance: provide menu information, daily specials, and promotions.
• Communication and Coordination: work with servers and kitchen to ensure smooth service.
• Cleanliness and Organization: keep the host stand clean and stocked.

Skills

Customer service

Communication

Friendly personality

Organizational skills

Calm under pressure

Reservation systems

Job description

RIZE Ironworks in Indianapolis, IN, is seeking a friendly Host/Hostess to welcome guests, manage the waitlist, and guide them to tables. You will present menus, coordinate with servers, and help create a smooth dining flow in a fast-paced environment.

As a first point of contact, you’ll provide information about the menu, daily specials, and promotions, while maintaining a clean host stand and accurate reservation book.