Guest Experience Host – Warm Welcome & Seating

Q Casino & Resort; Dubuque (IA); On-site; USD 17,000 - 24,000; Part time

Job summary

Q Casino & Resort in Dubuque, IA is seeking a part-time Host to greet guests, seat patrons, and manage seating assignments. The role includes operating a Micros register, handling cash, and coordinating with waitstaff and bus staff to ensure smooth service.

The ideal candidate can count currency, complete restaurant paperwork, and provide friendly, professional customer service with strong communication skills. Availability on evenings and weekends is required.

Qualifications

• No formal education required.
• Must be able to operate Micros register.
• Must be able to count currency.
• Must be able to complete restaurant paperwork.
• Possess good customer relations skills.
• Possess good communication skills.

Responsibilities

• Greet guests and seat guests.
• Obtain and return cash bank to Cage.
• Balance reports on shift.
• Clear, clean, and reset tables as needed.
• Display buffet menu on board and seating signs.
• Take reservations.
• Direct waitstaff to their section.
• Inform bus staff which tables to service.
• Ring up guests’ checks.
• Stocking of supplies.

Skills

Customer service

Communication skills

Tools

Micros register

Credit card machine

Adding machine/calculator

Job description

Q Casino & Resort in Dubuque, IA is seeking a part-time Host to greet guests, seat patrons, and manage seating assignments. The role includes operating a Micros register, handling cash, and coordinating with waitstaff and bus staff to ensure smooth service.

The ideal candidate can count currency, complete restaurant paperwork, and provide friendly, professional customer service with strong communication skills. Availability on evenings and weekends is required.