Casino Guest Experience Host — Part-Time

Prairie Flower Casino; Iowa; On-site; USD 19,000 - 28,000; Part time

Job summary

Prairie Flower Casino in Carter Lake, IA is seeking a part-time Host to greet guests, coordinate seating, and ensure a welcoming, efficient dining experience. You will assist with reservations, guide guests to their tables, and provide menus and information about the restaurant and casino.

Ideal candidates are guest-service oriented, highly organized, and able to multitask in a fast-paced environment. The role requires nights, weekends, and holidays, with starting pay at $17 per hour, onsite

Qualifications

• Prior experience in a restaurant environment as a host preferred.
• Excellent guest service and strong interpersonal/communication skills.
• Highly organized with the ability to prioritize tasks and manage deadlines; detail oriented.
• Able to work independently or in a team.
• Able to work safely and efficiently in a fast-paced environment.
• Must be able to add, subtract, and multiply.
• Must maintain the Gaming License.
• Must obtain and maintain Alcohol and Food Handler certifications through Prairie Flower training.

Responsibilities

• Greet guests and manage seating.
• Assist with reservations and guide guests to seating; provide wait times.
• Present menus and answer questions about the casino/restaurant.
• Optimize seating to balance workload among staff.
• Assist colleagues to ensure excellent guest service.
• Answer calls and take reservations accurately.
• Maintain a clean and organized work area.
• Maintain professional appearance per company standards.
• Maintain regular attendance.
• Work schedule including nights, weekends, and holidays onsite.
• Ensure safety standards and quickly resolve hazards.
• Model Prairie Flower Casino's Mission and Values.

Skills

Guest service

Interpersonal skills

Organized

Detail oriented

Teamwork

Basic math

Gaming license

Alcohol certification

Food handler certification

Job description

Prairie Flower Casino in Carter Lake, IA is seeking a part-time Host to greet guests, coordinate seating, and ensure a welcoming, efficient dining experience. You will assist with reservations, guide guests to their tables, and provide menus and information about the restaurant and casino.

Ideal candidates are guest-service oriented, highly organized, and able to multitask in a fast-paced environment. The role requires nights, weekends, and holidays, with starting pay at $17 per hour, onsite