Guest Experience Host — Warm Welcome, Seamless Seating

Paycom - ATS

Houston (TX)

Hybrid

USD 17,000 - 22,000

Part time

13 days ago

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Benefits offered by this job

Weekly payroll
Meal discounts
Wellness resources
Part-time medical membership
Full medical benefits after 12 months

Job summary

Goode Company is seeking a courteous Host to welcome guests, manage the entrance, and guide seating with smooth service flow. You will handle reservations, waitlists, and guest notes while communicating accurate wait times and updates to guests and team members.

The ideal candidate brings hospitality or customer service experience, a calm demeanor, and strong communication skills. A Food Handler Certification is required to ensure safe service standards.

Qualifications

  • Hospitality or customer service experience preferred.
  • Warm, composed presence with clear communication in person and by phone.
  • Ability to organize details, use reservation systems, and adjust quickly during busy periods.
  • Dependable attendance, professional presentation, and a team-first mindset.
  • Food Handler Certification required.

Responsibilities

  • Greet guests warmly and manage the door with confidence.
  • Handle reservations, waitlists, seating, calls, and guest notes accurately.
  • Communicate realistic wait times and updates as conditions change.
  • Coordinate seating with managers and service teams for balanced pacing.
  • Maintain an organized host stand and entry area.
  • Recognize special occasions and accessibility needs.

Skills

Hospitality experience
Clear communication
Reservation systems
Attendance reliability
Food Handler Certification

Tools

Reservation systems

Job description

Goode Company is seeking a courteous Host to welcome guests, manage the entrance, and guide seating with smooth service flow. You will handle reservations, waitlists, and guest notes while communicating accurate wait times and updates to guests and team members.

The ideal candidate brings hospitality or customer service experience, a calm demeanor, and strong communication skills. A Food Handler Certification is required to ensure safe service standards.

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