Guest Experience Host — Warm Welcome & Seamless Seating

The Breakers Palm Beach; Florida; On-site; USD 24,000 - 36,000; Full time

Job summary

The Breakers Palm Beach is seeking a Host/Hostess for The Lobby Bar. You will greet and seat guests, manage the waitlist, and communicate with servers and the kitchen to ensure smooth service.

Role requires a friendly, positive attitude, ability to multitask in a fast-paced environment, and weekend/holiday availability. Cash handling and knowledge of menu offerings are important components of the role.

Qualifications

• Excellent customer service skills and a friendly, outgoing demeanor.
• Strong communication and interpersonal skills for teamwork with servers and kitchen staff.
• Ability to multitask, stay calm under pressure, and work in a fast-paced environment.
• Must be able and willing to work weekends and holidays.

Responsibilities

• Greet guests in a friendly and timely manner.
• Seat guests in a timely manner.
• Maintain knowledge of current menu offerings, specials, and promotions.
• Handle waitlist and special requests with a positive attitude.
• Offer guests all available seating options.
• Stay abreast of floor plan information and seating rotation.
• Accurately use guests' names and information.
• Communicate effectively with the servers and kitchen staff.
• Handle cash and credit card transactions accurately.

Skills

Customer service

Friendly & outgoing

Communication skills

Multitasking

Pressure handling

Weekend availability

Cash handling

Education

High School diploma or equivalent

Job description

The Breakers Palm Beach is seeking a Host/Hostess for The Lobby Bar. You will greet and seat guests, manage the waitlist, and communicate with servers and the kitchen to ensure smooth service.

Role requires a friendly, positive attitude, ability to multitask in a fast-paced environment, and weekend/holiday availability. Cash handling and knowledge of menu offerings are important components of the role.