Guest Experience Host | Warm Welcome in Busy Dining

Provare Chicago Inc; Chicago (IL); Presencial; USD 19.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

Descripción de la vacante

Provare Chicago Inc. is seeking a warm, energetic Host to greet guests and set a welcoming tone in Chicago, IL. You will manage reservations, assist with seating, and coordinate with front-of-house staff to ensure smooth flow.

Ideal candidates have a guest-first attitude, strong communication, and the ability to stay composed in a fast-paced environment. Flexible availability including evenings and weekends is required.

Formación

• Previous hosting, customer service, or front-of-house experience preferred.
• Familiarity with reservation management systems (Tock) a plus.

Responsabilidades

• Greet and welcome guests in a friendly, professional manner upon arrival
• Manage reservations and waitlists using restaurant seating software
• Coordinate table assignments and communicate with front-of-house staff to ensure smooth seating flow
• Provide accurate wait time estimates and keep guests informed during busy periods
• Answer incoming calls, respond to inquiries, and assist with reservation bookings
• Maintain a clean, organized, and inviting host stand and entrance area
• Assist with guest concerns and elevate issues to management when necessary

Conocimientos

Guest service

Communication

Multitasking

Professional appearance

Reservation systems (Tock)

Front-of-house experience

Team coordination

Herramientas

Tock

Descripción del empleo

Provare Chicago Inc. is seeking a warm, energetic Host to greet guests and set a welcoming tone in Chicago, IL. You will manage reservations, assist with seating, and coordinate with front-of-house staff to ensure smooth flow.

Ideal candidates have a guest-first attitude, strong communication, and the ability to stay composed in a fast-paced environment. Flexible availability including evenings and weekends is required.