Guest Experience Host | Warm Welcome & Front Desk

Landed; Fort Worth (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

Employee discount

Referral program

Job summary

FAR OUT Hospitality seeks a friendly Greeter/Host to be the first point of contact for guests. You will greet arrivals, manage reservations, and guide guests to tables, while using Aloha or Micros POS systems to record arrivals.

Work location is in-person with a team-driven environment. The role emphasizes excellent customer service, clear communication, and the ability to handle multiple tasks with a smile.

Qualifications

• Experience as a host/hostess or in food service/hospitality is required.
• Strong customer service mindset with a positive guest focus.
• Excellent verbal and written communication for diverse guests.
• Familiarity with Aloha POS or Micros POS is preferred.
• Hospitality or guest services background is a plus.
• Able to multitask calmly under pressure while remaining friendly.
• Knowledge of phone etiquette and guest-relations best practices.

Responsibilities

• Greet guests with a friendly smile and positive attitude on arrival.
• Record reservations and walk-ins using POS systems (Aloha/Micros).
• Direct guests to tables and provide information about offerings.
• Answer inquiries by phone or in person with clear communication.
• Coordinate seating with staff to maintain smooth flow and satisfaction.
• Keep greeting area clean and organized with a polished appearance.
• Address guest concerns promptly to enhance the guest experience.

Skills

Host/hostess experience

Customer service

Communication skills

POS familiarity

Hotel/guest services experience

Multitasking under pressure

Phone etiquette

Tools

Aloha POS

Micros POS

Job description

FAR OUT Hospitality seeks a friendly Greeter/Host to be the first point of contact for guests. You will greet arrivals, manage reservations, and guide guests to tables, while using Aloha or Micros POS systems to record arrivals.

Work location is in-person with a team-driven environment. The role emphasizes excellent customer service, clear communication, and the ability to handle multiple tasks with a smile.