Guest Experience Host - Warm, Seamless Seating

lodgingdynamics; Scottsdale (AZ); On-site; USD 28,000 - 36,000; Full time

Job summary

Canopy by Hilton Scottsdale Old Town is seeking a Host/Hostess to greet guests, seat them, and coordinate dining room activities at a vibrant Scottsdale hotel restaurant.

The role requires at least 1 year in food and beverage, a high school diploma or equivalent, and strong customer service, communication, and teamwork skills. You will maintain cleanliness, assist guests, and support the dining team to ensure a superior experience.

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year experience in a food and beverage role.
• Knowledge of hospitality industry and strong customer service skills.

Responsibilities

• Greet guests, escort to tables, provide menus, and refill water glasses.
• Ensure tables are clean and properly set before seating.
• Maintain seating chart for station rotations and monitor dining room flow.
• Schedule dining reservations and arrange special service for diners.
• Inspect dining stations for neatness and cleanliness; coordinate staff accordingly.
• Communicate clearly and courteously with guests, management, and coworkers.
• Complete closing duties, restock items, and turn off lights as needed.
• Welcome and acknowledge all guests; foster positive relationships with team.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or Equivalent

Job description

Canopy by Hilton Scottsdale Old Town is seeking a Host/Hostess to greet guests, seat them, and coordinate dining room activities at a vibrant Scottsdale hotel restaurant.

The role requires at least 1 year in food and beverage, a high school diploma or equivalent, and strong customer service, communication, and teamwork skills. You will maintain cleanliness, assist guests, and support the dining team to ensure a superior experience.