Host

lodgingdynamics; Scottsdale (AZ); On-site; USD 28,000 - 36,000; Full time

Job summary

Canopy by Hilton Scottsdale Old Town is seeking a Host/Hostess to greet guests, seat them, and coordinate dining room activities at a vibrant Scottsdale hotel restaurant.

The role requires at least 1 year in food and beverage, a high school diploma or equivalent, and strong customer service, communication, and teamwork skills. You will maintain cleanliness, assist guests, and support the dining team to ensure a superior experience.

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year experience in a food and beverage role.
• Knowledge of hospitality industry and strong customer service skills.

Responsibilities

• Greet guests, escort to tables, provide menus, and refill water glasses.
• Ensure tables are clean and properly set before seating.
• Maintain seating chart for station rotations and monitor dining room flow.
• Schedule dining reservations and arrange special service for diners.
• Inspect dining stations for neatness and cleanliness; coordinate staff accordingly.
• Communicate clearly and courteously with guests, management, and coworkers.
• Complete closing duties, restock items, and turn off lights as needed.
• Welcome and acknowledge all guests; foster positive relationships with team.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or Equivalent

Job description

Location: Canopy by Hilton Scottsdale Old Town

The Host/Hostess is responsible for greeting and seating all guests to ensure a quality dining experience. The Host/Hostess will coordinate the activities of the F&B personnel to provide fast and courteous service to all patrons.

What you will be doing:

• Ensure all tables are properly set before seating guests
• Maintain seating chart for rotation of stations
• Ensure all menus are clean before and after shifts
• Organize and maintain a clean service podium
• Schedule dining reservations and arrange parties or special service for diners
• Greet guests, escort them to tables, provide menus, and fill water glasses
• Inspect dining room serving stations for neatness and cleanliness
• Coordinate activities of dining room personnel to ensure prompt and courteous service to patrons
• Use appropriate language when engaging guests in conversation; communicate clearly and courteously
• Complete closing duties, including restocking items, turning off lights, etc.
• Welcome and acknowledge all guests
• Develop and maintain positive working relationships with others and support team to reach goals.
• Thank guests with genuine appreciation
• Be aware of guests needs; assist in providing a pleasant dining experience

Requirements

• High School Degree or Equivalent.
• Minimum of 1 year experience in a food and beverage role.
• Must possess a thorough knowledge of the hospitality industry and have sound customer service skills.
• Knowledge of proper cleaning techniques, requirements, and use of equipment in the Restaurant
• Ability to communicate satisfactorily with guests, management, and co-workers
• Must have a positive attitude at all times.
• Comply with all department, hotel, and company policies and procedures.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.