Guest Experience Host: Warm Welcome & Seamless Seating

Lodging Dynamics; Scottsdale (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Canopy by Hilton Scottsdale Old Town is seeking a Host/Hostess to warmly greet guests, seat them, and coordinate dining room activities to ensure a smooth and enjoyable experience.

The role requires at least 1 year in a food and beverage environment, strong guest communication, and a positive, can-do attitude. Training will focus on hospitality standards and team collaboration in a fast-paced setting.

Qualifications

• High School Degree or Equivalent.
• Minimum of 1 year experience in a food and beverage role.
• Must possess a thorough knowledge of the hospitality industry and have sound customer service skills.
• Knowledge of proper cleaning techniques, requirements, and use of equipment in the Restaurant
• Ability to communicate satisfactorily with guests, management, and co-workers
• Must have a positive attitude at all times.
• Comply with all department, hotel, and company policies and procedures.

Responsibilities

• Greet guests and seat them at tables.
• Maintain seating chart for rotation of stations.
• Ensure all menus are clean before and after shifts.
• Organize and maintain a clean service podium.
• Schedule dining reservations and arrange parties or special service for diners.
• Greet guests, escort them to tables, provide menus, and fill water glasses.
• Coordinate activities of dining room personnel to ensure prompt and courteous service to patrons.
• Use appropriate language when engaging guests in conversation; communicate clearly and courteously.
• Complete closing duties, including restocking items, turning off lights, etc.

Skills

Customer service

Hospitality knowledge

Education

High School degree

Job description

Canopy by Hilton Scottsdale Old Town is seeking a Host/Hostess to warmly greet guests, seat them, and coordinate dining room activities to ensure a smooth and enjoyable experience.

The role requires at least 1 year in a food and beverage environment, strong guest communication, and a positive, can-do attitude. Training will focus on hospitality standards and team collaboration in a fast-paced setting.