Guest Experience Host - Upscale Venue

Cordish Living; Kansas City (MO); On-site; USD 19,000 - 29,000; Full time

Job summary

Cordish Living is seeking a friendly Host for One Rangers Way, located in Arlington Entertainment District. You will greet guests, answer phones, manage reservations, and help provide a positive first impression in a fast-paced venue.

The role emphasizes strong communication, attentive service, and teamwork. You may assist with seating and occasional bussing, ensuring efficient seating and guest satisfaction during busy nights and events.

Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Reading and writing abilities are frequently utilized in reservations and seating.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

Responsibilities

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

Skills

Customer service

Communication

Reading & writing

Seating charts

Attention to detail

Weekend/nights availability

Job description

Cordish Living is seeking a friendly Host for One Rangers Way, located in Arlington Entertainment District. You will greet guests, answer phones, manage reservations, and help provide a positive first impression in a fast-paced venue.

The role emphasizes strong communication, attentive service, and teamwork. You may assist with seating and occasional bussing, ensuring efficient seating and guest satisfaction during busy nights and events.