Guest Experience Host – Upscale Fine-Dining

MG JV LLC; Los Angeles (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Vision/dental/medical

401k

Paid time off

Flexible spending account

Employee assistance program

Dining discounts

Job summary

Momofuku Majordōmo in Los Angeles is seeking a polished Host to warmly greet guests, manage the reservation system, and seat guests efficiently while upholding Momofuku standards. You will coordinate with the service team, handle VIP guests, and maintain a welcoming front of house.

The role requires excellent communication, a positive attitude, and the ability to work in a dynamic, high-volume environment. We offer competitive compensation, dining discounts, insurance options, 401k, paid time

Qualifications

• A positive and enthusiastic attitude, as well as a desire to learn, grow, and develop new skills.
• Excellent communication, organizational, and interpersonal skills.
• Ability to remain calm under pressure and resolve guest conflict.
• Willing to accept guidance in a positive manner and implement the direction in a productive way.
• Able to work in a standing/walking position for long periods of time.
• Ability to think quickly and adapt in a dynamic environment.

Responsibilities

• Greet all guests entering the restaurant and thank all guests leaving the restaurant.
• Manage reservation system and prioritize seating to guests in a timely manner.
• Strive to accommodate walk-in guests whenever possible.
• Communicate clearly with guests about delays or waits; maintain a calm demeanor.
• Maintain an organized floor by seating guests according to company standards.
• Understand and operate the reservation/seating system and communicate with service team.
• Recognize key people in the industry and VIP guests and follow protocol for their visits.
• Engage with management for guest issues or complaints as needed.
• Maintain cleanliness and organization at the host stand and front door area.
• Adhere to grooming and dress code standards; adhere to SOPs for cleaning and sanitation.
• Assist teammates to anticipate front of house needs and support the team as directed.
• Additional service and/or operational tasks as determined by manager.

Skills

Customer service

Communication

Resy experience

Tools

Resy reservation system

Job description

Momofuku Majordōmo in Los Angeles is seeking a polished Host to warmly greet guests, manage the reservation system, and seat guests efficiently while upholding Momofuku standards. You will coordinate with the service team, handle VIP guests, and maintain a welcoming front of house.

The role requires excellent communication, a positive attitude, and the ability to work in a dynamic, high-volume environment. We offer competitive compensation, dining discounts, insurance options, 401k, paid time