Guest Experience Host – Upscale Fine-Dining

MG JV LLC

Los Angeles (CA)

On-site

USD 25,000 - 33,000

Full time

7 days ago
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Benefits offered by this job

Vision/dental/medical
401k
Paid time off
Flexible spending account
Employee assistance program
Dining discounts

Job summary

Momofuku Majordōmo in Los Angeles is seeking a polished Host to warmly greet guests, manage the reservation system, and seat guests efficiently while upholding Momofuku standards. You will coordinate with the service team, handle VIP guests, and maintain a welcoming front of house.

The role requires excellent communication, a positive attitude, and the ability to work in a dynamic, high-volume environment. We offer competitive compensation, dining discounts, insurance options, 401k, paid time

Qualifications

  • A positive and enthusiastic attitude, as well as a desire to learn, grow, and develop new skills.
  • Excellent communication, organizational, and interpersonal skills.
  • Ability to remain calm under pressure and resolve guest conflict.
  • Willing to accept guidance in a positive manner and implement the direction in a productive way.
  • Able to work in a standing/walking position for long periods of time.
  • Ability to think quickly and adapt in a dynamic environment.

Responsibilities

  • Greet all guests entering the restaurant and thank all guests leaving the restaurant.
  • Manage reservation system and prioritize seating to guests in a timely manner.
  • Strive to accommodate walk-in guests whenever possible.
  • Communicate clearly with guests about delays or waits; maintain a calm demeanor.
  • Maintain an organized floor by seating guests according to company standards.
  • Understand and operate the reservation/seating system and communicate with service team.
  • Recognize key people in the industry and VIP guests and follow protocol for their visits.
  • Engage with management for guest issues or complaints as needed.
  • Maintain cleanliness and organization at the host stand and front door area.
  • Adhere to grooming and dress code standards; adhere to SOPs for cleaning and sanitation.
  • Assist teammates to anticipate front of house needs and support the team as directed.
  • Additional service and/or operational tasks as determined by manager.

Skills

Customer service
Communication
Resy experience

Tools

Resy reservation system

Job description

Momofuku Majordōmo in Los Angeles is seeking a polished Host to warmly greet guests, manage the reservation system, and seat guests efficiently while upholding Momofuku standards. You will coordinate with the service team, handle VIP guests, and maintain a welcoming front of house.

The role requires excellent communication, a positive attitude, and the ability to work in a dynamic, high-volume environment. We offer competitive compensation, dining discounts, insurance options, 401k, paid time

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