Guest Experience Host – Seating & Service

Applebee's Neighborhood Grill + Bar; Grandville (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Applebee’s Neighborhood Grill + Bar is seeking a host/hostess to welcome guests and manage seating to ensure smooth dining room flow. You will help maximize space, assist servers, and uphold a clean, organized front-of-house environment.

The role emphasizes excellent customer service, a friendly demeanor, and the ability to work evenings and weekends while complying with safety guidelines. Team collaboration is essential.

Qualifications

• Excellent customer service skills and the ability to work as a TEAM.
• Friendly and outgoing personality.
• Follow appropriate food safety guidelines.
• Able to work a variety of shifts including evenings and weekends.
• Able to stand for long periods of time.
• Ability to transport and carry items such as a high chair or booster seat.
• Ability to wipe, sweep and carry plates to kitchen.

Responsibilities

• Greet all guests as they enter and depart the restaurant.
• Seat guests according to the established plan and guests’ needs.
• Keep host/hostess stand and waiting area clean.
• Assist the servers when needed by taking the initial drink order or running food to guests.

Skills

Customer service

Teamwork

Friendly personality

Stamina

Multitasking

Job description

Applebee’s Neighborhood Grill + Bar is seeking a host/hostess to welcome guests and manage seating to ensure smooth dining room flow. You will help maximize space, assist servers, and uphold a clean, organized front-of-house environment.

The role emphasizes excellent customer service, a friendly demeanor, and the ability to work evenings and weekends while complying with safety guidelines. Team collaboration is essential.