Guest Experience Host: Seating & Guest Flow

Applebee's Neighborhood Grill + Bar; Three Rivers (MI); On-site; USD 16,531,000 - 20,664,000; Part time

Job summary

Applebee’s Neighborhood Grill + Bar is seeking a friendly host/hostess to warmly greet guests, seat them efficiently, and help manage dining room flow. You will ensure the host stand and waiting area stay clean and ready for guests as you support servers during service.

The role requires excellent customer service, a team mindset, and the ability to stand for extended periods, including evenings and weekends. Physical tasks include lifting high chairs and carrying items as needed.

Qualifications

• Excellent customer service skills with the ability to work as a TEAM.
• Friendly and outgoing personality.
• Follow appropriate food safety guidelines.
• Able to stand for long periods of time.
• Ability to transport and carry objects such as a high chair or booster seat.
• Ability to wipe, sweep and carry plates to kitchen.

Responsibilities

• Greet all guests as they enter and depart the restaurant and hold the door open for guests.
• Seat guests according to the established plan and guests’ needs.
• Keep host/hostess stand and waiting area clean.
• Ensure menu’s remain clean and stocked.
• Complete restroom checks and refill paper products in bathrooms, as needed.
• Sanitize and wipe down all tables and sweep the area as needed and resets the table.
• Assist the servers when needed by taking the initial drink order or running food to the guests in the dining room.
• Complete daily opening and closing work to ensure a clean and safe environment for guests and TEAM.

Skills

Customer service

Teamwork

Friendly personality

Stamina

Education

High School Diploma or equivalent

Job description

Applebee’s Neighborhood Grill + Bar is seeking a friendly host/hostess to warmly greet guests, seat them efficiently, and help manage dining room flow. You will ensure the host stand and waiting area stay clean and ready for guests as you support servers during service.

The role requires excellent customer service, a team mindset, and the ability to stand for extended periods, including evenings and weekends. Physical tasks include lifting high chairs and carrying items as needed.