Guest Experience Host: Seating & Reservations

Mystic Lake Casino Hotel

Prior Lake (MN)

On-site

USD 19,000 - 25,000

Full time

4 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

Onsite clinics

401(k) retirement plan

Paid time off

Wellness programs

Childcare discounts

Fuel discounts

Bus passes

Fitness membership

Free uniforms

Uniform cleaning

Tuition reimbursement

Job summary

Mystic Lake Casino Hotel is seeking a Host for its Red Orchid restaurant. You will welcome guests, coordinate seating, manage reservations, and maintain a guest-ready host stand. The role emphasizes exceptional hospitality, proactive service, and collaboration with the restaurant team.

Responsibilities include advising guests on offerings, handling special requests, and ensuring smooth dining room flow. A professional appearance and strong multitasking abilities are essential for success in a

Qualifications

Demonstrated ability to deliver exceptional guest service.
Strong interpersonal and communication skills.
Ability to work in a fast-paced hospitality environment.
Professional appearance and demeanor.

Responsibilities

Greet guests warmly and serve as the face of the restaurant.
Manage reservations, waitlists, and guest seating with accurate wait times.
Escort guests to tables and accommodate seating preferences and special requests.
Coordinate seating assignments to balance service areas and optimize flow.
Provide guests with information on menu, promotions, and services.