Guest Experience Host - Reservations & Seating Specialist

Mystic Lake Casino; Prior Lake (MN); Vor Ort; USD 19.000 - 25.000; Vollzeit

Benefits dieser Stelle

Competitive weekly pay

Comprehensive benefits

401(k) retirement plan

Paid time off

Discounts on childcare

Zusammenfassung

Mystic Lake Casino in Prior Lake, MN, invites you to join Red Orchid, its new restaurant concept, as a Host. You will warmly welcome guests, manage reservations, and oversee seating to ensure a smooth, memorable visit.

The role emphasizes guest service, teamwork, and a polished appearance. You’ll coordinate with the dining room, communicate guest needs, and help create an exceptional first impression in a fast-paced hospitality environment.

Qualifikationen

• Experience delivering exceptional guest service in hospitality.
• Strong interpersonal and communication skills.
• Ability to balance reservations, seating, and guest requests.

Aufgaben

• Greet guests warmly and manage seating to ensure flow.
• Maintain waitlists and reservations with accurate timing.
• Escort guests to tables and accommodate preferences.
• Coordinate with staff to optimize dining room efficiency.
• Provide menu information and restaurant promotions.
• Communicate guest preferences to service team.

Kenntnisse

Guest service

Interpersonal skills

Communication

Multitasking

Tools

Reservation systems

Jobbeschreibung

Mystic Lake Casino in Prior Lake, MN, invites you to join Red Orchid, its new restaurant concept, as a Host. You will warmly welcome guests, manage reservations, and oversee seating to ensure a smooth, memorable visit.

The role emphasizes guest service, teamwork, and a polished appearance. You’ll coordinate with the dining room, communicate guest needs, and help create an exceptional first impression in a fast-paced hospitality environment.