Guest Experience Host – Seamless Seating & Warm Welcomes

Eataly North America; San Jose (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Discounts at Eataly

and more!

Job summary

Eataly North America is seeking a Host to welcome guests and manage seating in our San Jose restaurant. You will keep the dining room flowing smoothly during service and report to the Restaurant Manager.

The role involves overseeing the wait list, guiding guests to tables, assisting servers when needed, and ensuring a positive first and last impression for every guest. Onsite work with flexible evenings/weekends.

Qualifications

• 1+ year of experience in a high-volume restaurant.
• Basic computer skills.
• High school diploma or equivalent preferred.

Responsibilities

• Greet guests and seat them, and manage dining room flow during service.
• Oversee seating and waitlists using a computerized system.
• Take and manage reservations where available.
• Balance guest flow among service stations and guide guests to tables.
• Escort guests to tables, provide menus, and introduce the server.
• Assist servers and bus persons to maintain service efficiency.
• Perform other duties as required.

Skills

Experience in high-volume restaurant

Basic computer skills

Education

High School diploma or equivalent

Tools

Computer skills

Job description

Eataly North America is seeking a Host to welcome guests and manage seating in our San Jose restaurant. You will keep the dining room flowing smoothly during service and report to the Restaurant Manager.

The role involves overseeing the wait list, guiding guests to tables, assisting servers when needed, and ensuring a positive first and last impression for every guest. Onsite work with flexible evenings/weekends.