Guest Experience Custodian (Flexible Shifts)

Lodging Hospitality Management Corporation; Northern (KY); Hybrid; USD 24,000 - 32,000; Full time

Job summary

Hilton St Louis at the Ballpark is seeking a Public Area Attendant to keep lobby and public spaces clean, safe and welcoming for guests. You will maintain restrooms, dust and polish fixtures, and ensure high cleanliness standards throughout the property.

The role requires knowledge of cleaning chemicals, operation of cleaning equipment, flexible shifts, and strong verbal communication to support a seamless guest experience. This position offers growth within a renowned hospitality brand.

Qualifications

• Knowledge of cleaning chemicals.
• Experience operating cleaning equipment preferred.
• Flexible to shifts, holidays and weekends.
• Good verbal and communication skills.
• Strong listening skills.
• Ability to anticipate guests’ needs.
• Creative problem solver who thrives when presented with a challenge.

Responsibilities

• Maintain cleanliness of the public areas and restrooms.
• Ensure facility is clean, safe and presented to high standards.
• Operate mechanized cleaning equipment such as vacuums and buffers.
• Organize and replenish guest restroom amenities.
• Dust, polish and clean signage, windows and carpets.
• Empty trash receptacles and report conditions to management.
• Assist other departments to deliver a seamless guest experience.
• Monitor and report any animal care or welfare concerns as needed.
• Attend training programs to improve the guest experience.

Skills

Cleaning chemicals

Cleaning equipment

Shift flexibility

Verbal communication

Active listening

Guest anticipation

Creative problem solving

Job description

Hilton St Louis at the Ballpark is seeking a Public Area Attendant to keep lobby and public spaces clean, safe and welcoming for guests. You will maintain restrooms, dust and polish fixtures, and ensure high cleanliness standards throughout the property.

The role requires knowledge of cleaning chemicals, operation of cleaning equipment, flexible shifts, and strong verbal communication to support a seamless guest experience. This position offers growth within a renowned hospitality brand.