Guest Experience Host - Restaurant & Reservations

The Westin Houston Medical Center; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

The Westin Houston Medical Center is seeking a Restaurant Host/Hostess to warmly welcome guests, manage seating, and support seamless service in Terrace 54. You will greet guests, handle reservations using Open Table, and coordinate with servers to ensure timely seating and excellent guest experiences.

Responsibilities include answering phones, monitoring dining room flow, and maintaining a professional, upbeat demeanor while complying with safety and service standards.

Qualifications

• TABC/TIPS alcohol training certification
• Food Handler permit

Responsibilities

• Greet guests entering the restaurant with a friendly smile and superior service
• Answer phone and record reservations
• Monitor dining rooms for seating availability, service, safety and guest well-being
• Thank every guest upon departure and invite a return visit
• Communicate clearly and professionally, both verbally and in writing
• Must stand and walk for an extended period and work flexible shifts including nights, weekends, and holidays

Job description

The Westin Houston Medical Center is seeking a Restaurant Host/Hostess to warmly welcome guests, manage seating, and support seamless service in Terrace 54. You will greet guests, handle reservations using Open Table, and coordinate with servers to ensure timely seating and excellent guest experiences.

Responsibilities include answering phones, monitoring dining room flow, and maintaining a professional, upbeat demeanor while complying with safety and service standards.