Guest Experience Host & Reservations Specialist

Luxe Hotels; Los Angeles (CA); On-site; USD 21,000 - 34,000; Part time

Job summary

Luxe Sunset Boulevard Hotel is seeking a courteous Host/Hostess to greet guests and seat them promptly, ensuring a welcoming experience. You will manage reservations and provide accurate information about hours, menus, and directions.

Position is part-time with a strong emphasis on guest satisfaction, teamwork, and professionalism. The role requires open availability and effective communication with dining room staff to optimize seating and service.

Qualifications

• Open availability to work varying shifts.
• Excellent guest service and communication skills.
• Ability to describe menu items and provide directions.

Responsibilities

• Greet guests warmly and seat them promptly.
• Manage reservations by phone or in person with accuracy.
• Coordinate with dining room staff to set up dining areas and manage wait times.
• Communicate effectively any VIP or special requests to management.
• Maintain a clean, organized front-of-house area and assist servers as needed.
• Uphold grooming and professional standards at all times.

Tools

OpenTable

Job description

Luxe Sunset Boulevard Hotel is seeking a courteous Host/Hostess to greet guests and seat them promptly, ensuring a welcoming experience. You will manage reservations and provide accurate information about hours, menus, and directions.

Position is part-time with a strong emphasis on guest satisfaction, teamwork, and professionalism. The role requires open availability and effective communication with dining room staff to optimize seating and service.