Guest Experience Host — Reservations & Service

Tsunami Restaurant and Sushi Bar; Salt Lake City (UT); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k matching

Health insurance

Dental insurance

Vision insurance

Life insurance

Employee discounts

Growth opportunities

Job summary

Tsunami Restaurant and Sushi Bar is seeking warm, energetic Hosts/Hostesses to be the first and last impression of our guest experience. This role welcomes guests, manages reservations and waitlists, assists with takeout orders, and ensures smooth communication between guests and our service team.

Responsibilities include greeting guests, guiding them to their table, handling phone inquiries, and supporting the team with service duties while maintaining safety and sanitation standards.

Qualifications

• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Professional, positive, and detail-oriented demeanor.
• Basic math skills for handling payments.
• Ability to stand and walk for the duration of a shift.

Responsibilities

• Greet guests with a smile, provide wait times, and guide them to their table.
• Manage reservations, waitlists, and guest flow in the dining and bar areas.
• Answer phones and respond to guest inquiries with professionalism.
• Assist with takeout orders, including payments and order accuracy.
• Support the team by clearing tables, refilling water, or delivering drinks as needed.
• Ensure compliance with safety and sanitation standards.

Skills

Communication skills

Customer service

Multitasking

Professional demeanor

Basic math

Stamina

Job description

Tsunami Restaurant and Sushi Bar is seeking warm, energetic Hosts/Hostesses to be the first and last impression of our guest experience. This role welcomes guests, manages reservations and waitlists, assists with takeout orders, and ensures smooth communication between guests and our service team.

Responsibilities include greeting guests, guiding them to their table, handling phone inquiries, and supporting the team with service duties while maintaining safety and sanitation standards.