Guest Experience Host – Seating & Front Desk

Tsunami Restaurant and Sushi Bar

Lehi (UT)

On-site

USD 17,000 - 22,000

Full time

2 days ago
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Job summary

Tsunami Restaurant and Sushi Bar is seeking a friendly Host/Hostess to warmly greet guests, manage seating, and assist with takeout and reservations. You will support servers and managers to ensure a smooth dining flow and a premier guest experience.

Ideal candidates are reliable, able to multitask in a fast-paced setting, and comfortable working evenings, weekends, and holidays. This role is on-site at our Lehi, Utah location and requires a professional, welcoming presence throughout shifts.

Qualifications

  • Previous restaurant or customer service experience preferred but not required.
  • Strong communication and organizational skills.
  • Ability to remain calm and professional during busy periods.
  • Ability to multitask and prioritize responsibilities.
  • Comfortable answering phones and communicating with guests in person.
  • Reliable, punctual, and dependable.
  • Positive attitude and willingness to work as part of a team.
  • Ability to stand and walk for extended periods.
  • Ability to work evenings, weekends, and holidays as required.

Responsibilities

  • Greet every guest promptly, warmly, and professionally when they enter the restaurant.
  • Maintain a friendly and welcoming presence throughout the entire guest interaction.
  • Manage reservations, walk-ins, waitlists, seating assignments, and table rotation efficiently.
  • Monitor the dining room and communicate with servers, managers, and the kitchen to maintain a smooth flow of service.
  • Answer the restaurant phone using the proper greeting and assist guests with questions, reservations, and takeout orders.
  • Assist with opening and closing the front doors and maintain a clean and organized entrance.
  • Monitor reservation tablets and restaurant communication systems and keep information current.
  • Communicate important guest, reservation, seating, and service information to the appropriate team members.
  • Work as a team and assist wherever needed to provide an excellent guest experience.

Skills

Customer service
Clear communication
Organizational skills
Multitasking
Professional demeanor
Team player
Stamina
Evenings/weekends

Job description

Tsunami Restaurant and Sushi Bar is seeking a friendly Host/Hostess to warmly greet guests, manage seating, and assist with takeout and reservations. You will support servers and managers to ensure a smooth dining flow and a premier guest experience.

Ideal candidates are reliable, able to multitask in a fast-paced setting, and comfortable working evenings, weekends, and holidays. This role is on-site at our Lehi, Utah location and requires a professional, welcoming presence throughout shifts.

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