Restaurant Host: Welcoming, Seamless Guest Seating

Honey Barrel Breakfast & Steakhouse; Windy Hill Beach (SC); Presencial; USD 17 000 - 22 000; Tempo integral

Resumo da oferta

Torsap Thai Kitchen is seeking a friendly, professional Restaurant Host to be the first and last impression for guests. You will greet guests, manage seating, and assist with reservations to ensure smooth dining flow.

Responsibilities include maintaining a clean host area, communicating with servers and managers, and helping guests during busy periods while upholding our standards for hospitality and guest satisfaction.

Qualificações

• Strong communication and customer-service skills.
• Ability to multitask in a fast-paced restaurant environment.
• Professional appearance and positive attitude.
• Ability to work cooperatively with the front-of-house team.
• Previous restaurant or customer-service experience is preferred but not required.

Responsabilidades

• Greet every guest promptly, warmly, and professionally.
• Manage reservations, walk-ins, and the guest waitlist.
• Seat guests according to seating rotation and server sections.
• Distribute tables fairly while considering guest requests, party size, server workload, and manager direction.
• Keep track of open, occupied, reserved, and unavailable tables.
• Communicate estimated wait times accurately and keep waiting guests updated.
• Answer restaurant phone calls professionally and assist with reservations and general questions.
• Confirm reservations and special requests when required.
• Communicate clearly with servers, bussers, bartenders, and managers regarding seating and table availability.
• Notify a manager when there are guest complaints, seating conflicts, unusual requests, or situations requiring management assistance.
• Keep the host stand, entrance, menus, and waiting area clean and organized.
• Make sure menus are clean and ready for guests.
• Assist guests entering and leaving the restaurant and thank them for visiting.
• Help maintain an orderly flow of guests during busy periods.
• Follow restaurant policies, dress code, attendance requirements, and manager instructions.
• Perform other reasonable front-of-house duties assigned by the Shift Manager.

Conhecimentos

Communication skills

Customer service

Multitasking

Professional appearance

Team cooperation

Descrição da oferta de emprego

Torsap Thai Kitchen is seeking a friendly, professional Restaurant Host to be the first and last impression for guests. You will greet guests, manage seating, and assist with reservations to ensure smooth dining flow.

Responsibilities include maintaining a clean host area, communicating with servers and managers, and helping guests during busy periods while upholding our standards for hospitality and guest satisfaction.