Guest Experience Host/Hostess – Front-of-House Leader

Denny's; Cleveland (OH); On-site; USD 24,000 - 34,000; Full time

Job summary

Denny's in Cleveland is seeking an attentive Host/Hostess to greet guests, seat them promptly, and ensure a welcoming dining experience. You will assist with beverage orders and support other team members throughout the shift to maintain guest satisfaction.

The position requires strong guest service skills, English communication, and flexibility to work holidays, nights, and weekends in a fast-paced environment.

Qualifications

• Must be able to communicate effectively in English, both orally and in writing.
• Must be able to work in a team environment.
• Must be able to work flexible schedule, including holidays, nights, and weekends.

Responsibilities

• Greets guests immediately in a friendly manner upon arrival and acknowledges at departure.
• Seats guests at clean, dry tables utilizing proper seating rotation.
• Describes promotions and suggestively sells while seating guests; takes initial beverage order.
• Assists service personnel in providing beverage orders and refills, and clearing and setting tables.

Skills

English communication

Job description

Denny's in Cleveland is seeking an attentive Host/Hostess to greet guests, seat them promptly, and ensure a welcoming dining experience. You will assist with beverage orders and support other team members throughout the shift to maintain guest satisfaction.

The position requires strong guest service skills, English communication, and flexibility to work holidays, nights, and weekends in a fast-paced environment.