Guest Experience Host & Reservations — Growth Path

Sixty Vines; Stafford, Northern (TX, KY); Hybrid; USD 21,000 - 26,000; Part time

Benefits offered by this job

Medical Insurance

401k after 1 year

Growth opportunities

Job summary

Whiskey Cake in Stafford is seeking friendly team members who thrive in a guest-focused environment to deliver genuine hospitality. You’ll help greet guests, manage reservations, and keep the dining area welcoming and efficient.

Benefits include medical insurance for eligible hourly workers and a 401k after 1 year, with clear pathways for growth. Prior restaurant experience is helpful but not required; English proficiency and physical stamina are valued.

Qualifications

• Fun, energetic, and work with a genuine care for the guest experience
• Prior restaurant experiences is desired, but not required.
• High School diploma or equivalent
• Must be able to read, write, and speak English.
• Stand for long periods & be able to lift a minimum of 50 lbs.
• OpenTable experience is a plus.

Responsibilities

• Interact with all guests and co-workers in a professional, hospitable, and friendly manner.
• Arrive on time for scheduled shifts, ready to work. The proper uniform should be worn at all times including dress, make-up, hair, and jewelry.
• Properly accept and book reservations. When there is not the guest’s desired time available, offering an alternative time slot or option to ensure the guest joins us.
• Calculate, note, and quote accurate wait times. When the wait is extensive, being sure to offer the bar for cocktails and appetizers before heading to the table for dinner.
• Keep floors, entry, and aisleways clean and free of debris.
• Assist in bussing tables, when we are on a wait or in need of a table immediately.
• Provide guests "right of way" and assist guests needing directions around the restaurant.
• Genuinely thank all departing guests for dining with us and welcome all guests joining us.
• Be familiar with all restaurant information to be able to answer any guest questions or address any concerns.
• Answer all phone calls and fulfill any guest needs; be able to place calls on hold when needed or direct the call to the proper department; communicate any important information to the managers on duty.

Skills

Fun, energetic

English proficiency

Physical stamina

OpenTable experience

Education

High School diploma

Tools

OpenTable experience

Job description

Whiskey Cake in Stafford is seeking friendly team members who thrive in a guest-focused environment to deliver genuine hospitality. You’ll help greet guests, manage reservations, and keep the dining area welcoming and efficient.

Benefits include medical insurance for eligible hourly workers and a 401k after 1 year, with clear pathways for growth. Prior restaurant experience is helpful but not required; English proficiency and physical stamina are valued.