Guest Experience Host — Path to Real Estate License

Wyndham; San Francisco (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Life insurance

Job summary

Travel + Leisure Co. in California seeks a Tour Guide to greet guests, verify appointments, and coordinate with licensed Real Estate Agents. This non-sales role provides a clear pathway into a licensed Real Estate Sales career while upholding hospitality standards.

You will handle check-in, share resort information, and maintain guest records in CRM systems, with onboarding and compliance training offered. A strong customer-service background is essential.

Qualifications

• High School Diploma or equivalent required.
• Willingness to obtain California Real Estate License within six months of hire.
• Customer service, hospitality, retail, or other guest-facing experience preferred.
• Experience using computers, tablets, and digital business applications.
• Professional presence with the ability to deliver exceptional hospitality and build positive guest relationships.

Responsibilities

• Welcome guests and owners with a warm, professional, and hospitality-focused experience.
• Verify guest identities and confirm scheduled presentation appointments.
• Maintain accurate guest information and records within the CRM system.
• Prepare presentation areas, including audio/visual equipment and presentation materials.
• Provide general information regarding resort amenities, services, and local attractions.
• Coordinate a seamless handoff to licensed Real Estate Agents for scheduled presentations.
• Complete administrative tasks, required documentation, compliance training, and team meetings.
• Support daily operations and perform additional responsibilities as assigned.

Skills

Customer service

Hospitality

CRM systems

Digital tools

Education

High School Diploma or equivalent

Tools

CRM software

Job description

Travel + Leisure Co. in California seeks a Tour Guide to greet guests, verify appointments, and coordinate with licensed Real Estate Agents. This non-sales role provides a clear pathway into a licensed Real Estate Sales career while upholding hospitality standards.

You will handle check-in, share resort information, and maintain guest records in CRM systems, with onboarding and compliance training offered. A strong customer-service background is essential.